Superset Solutions, Inc. is a firm dedicated to helping business owners
maximize their domain name strategy. Whether you are a huge multinational
corporation or the proverbial "mom and pop" around the corner if
your business relies on the Internet you are making use of domain names,
which means you can do it better (and we can help).
Take a look at the Services links on the left to find out what we can
do to help your business.
First exposed to the Internet in 1994 as a computer lab tech
in grad school Doug recognized immediately that this technology was truly
revolutionary. As a user he became interested in various aspects of the
Internet that involved direct communication between people, including Usenet
news and the Internet Relay Chat (IRC) protocol. He also became interested
in open source software as a result of wanting to learn more about how those
technologies worked. This ultimately led him to the two technologies that
would define his path for years to come,
FreeBSD and the Domain Name System
Doug moved into the commercial world of the Internet in 1999 joining a small
web-hosting company in San Diego. He was brought in as part of the development
team with the added responsibility of updating their name servers and domain
name fulfillment processes. Shortly after Doug started working there
that company was acquired by broadcast.com, which was subsequently acquired by
Doug's work on the customer DNS attracted the attention of the folks at
Yahoo! HQ in Sunnyvale and in 2001
he moved north to take over for the departing DNS Administrator. This
expanded his responsibility to include all of
Yahoo!'s corporate domain names
and also the resolving name servers for both the worldwide corporate
offices and production data centers. The domain name reseller business
continued to thrive during this period as well.
In 2003 Doug moved to
ICANN as General Manager of the
IANA. While the challenges of being
a department head and creating staffing plans, budgets, etc. were both
interesting and essential to success, they were not the only hurdles to
The total number of customer domains supported by my DNS back end grew from
the 12,000 that were there when I started to over 600,000 by the time I left
If you had taken our reseller numbers out and compared them
to the other registrars at the time we would have been the number 6
registrar in the world.
In 2005 Doug left
ICANN to pursue a career as a consultant.
At ICANN I had the privilege of
traveling the world to represent my department to its 3 key stakeholder
groups, the TLD registries, the
IETF, and the RIRs. In addition to
learning and then meeting their needs this also gave me the opportunity
to meet with the leaders of Internet businesses all over the world, learn
what was important to them, and report back to my fellow senior managers
what we needed to accomplish and strategize on how to accomplish it.
Consulting has given me the opportunity
to stay involved in the industry that I love and use my skills to help
businesses maximize their effectiveness in this market.